| Shipping and Order information:
We will attempt to ship all orders placed before 2 p.m. the same
day. If we cannot ship from our warehouse we will drop ship from
the vendor. We cannot guarantee these orders will be shipped same
day but will provide the quickest delivery possible. Please call
if there are any questions regarding these issues.
We accept orders for overseas delivery,
however, we will not ship until payments are approved.
For more info please email to us at
Questions about your order?
If you have any questions regarding an order, please feel free
to give us a call at 800.875.4488. Our business hours are from
8 a.m. to 5 p.m. Central Time, Monday thru Friday.
You can also send us an email with any questions to
and we will respond as quickly as possible.
Return / Refund Policy:
If you should need a return or refund, please call or email
for a RA number BEFORE shipping products to us. We will not
accept returns without the RA number clearly on the outside
of the package. We do not take returns that are damaged or improperly
installed. Merchandise must be in re-saleable condition and in
the original packaging to be returned for full credit. Cancelled
orders are charged a 20% restocking fee if already shipped, and
a 10% if we cancel before it leaves our facility. Please call
800.875.4488 or email
a RGA number and instructions for shipping.
Component Products Group LLC
will not at any time sell the
information of our customers to anyone. We will always keep your
privacy our number one concern. The information on our website
will be used to process orders by our staff, and keep you updated
about new products from our company. We employ the same policies
to phone orders. We will send our customers an email with our
newsletter and updates for our products. If you have any questions
regarding these issues, please email
or give us a call at 800.875.4488.